The status icon says "connecting". 1) You can try running Dropbox as Administrator to see if sync finishes. This has the following advantages: * doesn't barf on directories with spaces. . The Private connection doesn't work since a month approximately, while the other one is working fine. It is very annoying, as it constantly makes it look like Dropbox is still syncing. In any case, I'm glad to hear it's sorted now and thanks for keeping me in the loop too @dreaminguser8. But note that I have only 21 total files (contained in four (a couple nested) folders and changing only one of the files resulted in the synchronization. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. . 1. What I have done: *quit dropbox. I have been "chatting" with technicians and have tried all their fixes, including reinstalling the program. . I'm having an issue where dropbox isn't syncing any of my files because it is waiting to sync one file in particular (see screenshot below). I"m running the newest version of Dropbox, Mac 13. Probably worth mentioning that my desktop computer, running Windows 7, is handling Dropbox perfectly. By joining our community you will have the ability to post topics, receive our newsletter, use the advanced search, subscribe to threads and access many other special features. 7 Solutions to “Dropbox Says Syncing but Not” What should I do if I encounter the. I checked, and none of the files have inappropriate characters (colon, slash, etc). I had to restart the Dropbox App that was stucked at 311Gb of syncing and, when I did it, it reached 690Mb in few seconds, but stucked again, and now for good. A couple of days ago I noticed that my Dropbox sync was "downloading 11 files" for a long time. You may be asked for your. com) 4) I re-installed Dropbox & re-aligned the Dropbox location with the Dropbox/ folder on my external drive. Using the Mac version 88. He sent me the instructions below. You should definitely submit a support request to Synology, so they know people are having issues as I have noticed a similar issue where it appears to get stuck syncing. You can also learn how to pause and resume. What is showing on the Dropbox website is correct but what is showing on the app/on my computer is out of date. Step 3: Head to Download rate or Upload rate, and click “ Don’t limit ” respectively. hi all, my dropbox in my all computers just stop syncing or stuck on indexing a few days ago. To see if this is the issue, follow these steps: A. - Dropbox -> View Sync issues: results - no sync issues - Dropbox -> Preferences -> Account -> Alt+H -> Fix Permissions / Fix Hardlinks: results - no changes - Updated dropbox to the latest version (v101. In the meantime i can barely use it for professional matters. My Dropbox has been stuck syncing the exact same number of files for several days. Step 3. Some users are seeing an one-time re-sync that may take hours to complete when updating to macOS 14. Now try syncing again. In the meanwhile, my newly added files to the dropbox folder are not automatically uploaded. Hi , thanks for the speedy response! I can confirm this is indeed the latest stable version of our app. What should you do to fix it? This article has compiled 5 effective solutions to get your Dropbox back to normal. Running Win10, dropbox version. Run a series of commands. Go to the "Account" tab. Please hold while we make sure everything is up to date". please allow for a few hours to pass and let us know if syncing becomes stuck again. Let me know if you need more info or clarification on my responses. com they are added to the indexing queue of the. We have currently tried reinstalling dropbox, running it as administrator, as well as the options hidden by Alt + H on the account page. 5530 Views 3 Replies 0 Likes Posted by: Folders are empty on my machine, but they still have files online. Click the ellipsis. Just note that if. To temporarily stop syncing your Dropbox files: Click the Dropbox icon in. * deinstall dropbox + restart + new install 5x >> same problem. Dropbox has been stuck for several weeks on 39 files syncing. If your Dropbox desktop app is stuck syncing, waiting to sync, or not. I synced without a problem in another computer and then when I opened this one after 3 idle months, I have had these problems. My Dropbox (v177. The syncing may take a long long time，and when I restart my MBP，it starts over again and again and again. reinstall dropbox. Today I noticed that nothing was syncing from this computer, and it was still stuck on "downloading 11 files. 4. Then click your. My dropbox seems to be stuck at indexing, it shows to be syncing. Hi All, A week or so ago dropbox got stuck syncing. As it happens, after 30mins, I received a notification that the hard links were repaired. Look for the Dropbox process in the list. So strange! Thanks again, Krista It's stuck for days now. Other files seems to be syncing, just a little slower than usual. My Dropbox has been stuck syncing the exact same number of files for several days. If you have bandwidth limiting enabled in Dropbox, you may need to disable it and check to see if that solves the problem. As soon as I removed the / everything else synced within seconds. I got a message asking if I want to replace the file duplicates (which meant the files were in. On dropbox. Before being in this state, the file tried to upload multiple times but was never completed. Way 3. If the sync time is large then please remember to stay logged into your computer, keep it turned on and connected to the Internet - your files will be syncing in the background. I've been having great difficulty uploading large (1 to 2 GB) files to my Dropbox storage. Tried fixing permissions and hardlinks, but it doesn't get unstuck. It started out with a count of over 3000 files to be downloaded and over a few it was reduced to about 900 files. Head to the Sync tab and choose Sync PC to Public Cloud. I just now had Dropbox syncing paused "indefinitely"--the only solution that worked before--and started getting repeated errors from Windows informing me that hundreds of files were failing to download. 15. It seemed the PC app got stuck syncing and going nowhere. . Step 1: In Windows 10, go to Settings > Apps to enter the Apps & features interface. Click on the Dropbox icon in your menu bar and then click on the gear in the Notifications panel. the processing is done in non Dropbox folders, and once copied out, they are moved to a sub folder in Dropbox. . Turn on suggestions. Click Settings. Tried restarting app. Here's what I've done thus far: Quit and restarted DB;. Step 3. From the options, you need to select Preferences. Turn on suggestions. Click here to learn about selective sync . Dropbox showed the file as synced, and I shared the link with him, but it never uploaded. Fix The Permission Issues With Dropbox. Turn on suggestions. Hold down the 'Alt+H' keys. . I hope this helps, let me know how it goes! Desktop App. org, a friendly and active Linux Community. I looked here for my Dropbox folder path and found the two SOB files that were syncing for ever. 4. Now both showing the sync icon in the menu bar and say "indexing 7 files" (sometimes more or less). @dwr2482 wrote: Dropbox Stuck trying to upload "My Outlook Data File (1). Bring your photos, docs, and videos anywhere and keep your files safe. dropbox file. Sync files across devices and platforms. Also the system icon kept disappearing, perhaps due to some unreported error. Uninstall dropbox. I've been using DataVault for many years for storing passwords and other information. Dropbox will re-sync your files to your computer to transition you into or out of the team. I moved that folder to a non-dropbox location and the sync completed within minutes. I had to completely close Dropbox just to stop the messages from coming. Untilstalling and installing the program on both phone and the computer. It still has the best support for apps syncing their data on mobile devices. Turn on suggestions. this is a bug that have to be fix ASAP. My computer is connected to the internet so I don't know what the issue is. . But sometimes it just stays stuck. . 2) Broke the link from my web interface. Two issues: 1. Then press the “ OK ” tab. Hello Dropbox Support, One of our clients is having issues with syncing from the website to app. I have no issue installing the desktop app but after installation, the syncing stays stuck and nothing ever shows up in the Dropbox folder. Configured all systems permissions. I've rebooted the bomputer sereval times. Sometimes, an incorrect Dropbox account. Re: Windows app stuck displaying 'Syncing ### files'. dropbox folder. Wait a while then repeat step 2. 5. 43] I've used Dropbox for years, but now that I've upgraded to Mint 20, it doesn't seem to be working right. 4800 I have tried the following: - Re-installed the App - Moved files out of dropbox and back in - Made sure bandwidth levels are set to "no limit" - Used the alt-H command to reset Hardlinks and Permissions. Restart Sync. On your mobile phone or tablet, via the Dropbox mobile app. nothing changed. To summarize I installed the headless dropbox on a headless ubuntu 16. I did a couple of restarts, some general fooling around, and this fix seems to be stable. Walter. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. +1 here on all counts. I hope the information provided here clarifies matters and helps you set this up differently. Seriously. Current macOS Monterey 12. I spent hours on the phone with apple but t. - Full Sync happens also very often (and following indexation), usually resolved in a day, but it gets stuck a lot = many hours trying to debug. stuck syncing and backing up Labels: Labels: Desktop; Sync and upload; stuck syncing and backing up Medeiroc. Is your Dropbox not syncing on Windows 10? Take it easy! Try the solutions mentioned in this video and your Dropbox will sync files properly. What is going on? Dropbox is communicating over network at around 150 bps. Hi Dropbox. Uninstall dropbox. Reinstall your Dropbox app. Dropbox reports 'Syncing' but there is almost no Dropbox network activity in the windows task manager (0. Make sure the Dropbox desktop application is running. Restarting Dropbox. Reach out to the Dropbox Community and get solutions, help, and advice from members. 3. dropbox. and the constantly saying it is uploading and indexing. 307 Labels: Labels: Desktop and Web; Download;. Yesterday (Monday, 13-Jan-2020) I signed onto my desktop (which is always on) and has a full local sync of my dropbox that a number of new files added Saturday had big red Xs on them -- JPEGs I had scanned Saturday and which were in sync to my laptop on Sunday. This thread is closed due to inactivity. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. i notice that if i use old version (114. " Go to the "Account" tab. One other issue that might be related is I have about 376 files under " Sync Issues ". Too much cache will lead to the Dropbox upload stuck issue as well. My Dropbox has been stuck indexing 1,694 files for the last few days. If you don't see any progress in the syncing status after a short period of time, please try the above again but instead choose "Fix permissions". It’s working on 2 other computers/phones w/o any problem Went for forum for solutions and based on found info performed/tried/checked next steps: Stability internet connect. I have no "blue icons" in my Dropbox folders. But my Internet speed is fast (476 Mbps for downloading and 493 Mbps for uploading). Double-check any Bandwidth limiting you have enabled. Ive been using Dropbox for several years but a few months ago set up another mac which syncs to the same dropbox account. command line equivalent is cacls. . I got to stage 7 and amOnce done, relaunch the Dropbox app to start syncing your files and see if the problem is resolved. Restarted the MacBook Pro. 3. Running a speed test my internet connection is 400mbps download and 40mbps upload. English (United States) Log in or sign up. Continue with Apple. But nothing happens. FYI, the other day, it did not update immediatly but later updated. Hold down the 'Option/Alt' key. Exited Boxifier in case that was the problem, but nothing happened. Per community advice, I unliked my account and reinstalled DB. I've been trying to fix the problems for about 2 weeks now, including uninstalling and reinstalling more than once. 12-13-2021 01:40 PM. It reindexed all files and synced, took nearly a day. 107. this is a bug that have to be fix ASAP. There is no problem with my Internet connection and I have tried quitting/restarting/unlinking the app many times. There is no throttling imposed by ISP, so the slow upload speed and a terrible sync issue has to be fixed by Microsoft. Really don't know how to tackle this and make sure we always see the sync icons, and also always have the right-click options. We have currently tried reinstalling dropbox, running it as administrator, as well as the options hidden by Alt + H on the account page. Dropbox has been stuck for several weeks on 39 files syncing. 0 You may see a “stuck syncing” notification. One thing you could do in this case, is to also add the files in batches, allow one batch to sync, make it online-only to free up the space and then continue with the next batch and so on. Windows 10 - Dropbox v147. Certain applications (like firewall, security, or antivirus software) could be causing the Dropbox desktop app to quit or crash. Yesterday (Monday, 13-Jan-2020) I signed onto my desktop (which is always on) and has a full local sync of my dropbox that a number of new files added Saturday had big red Xs on them -- JPEGs I had scanned Saturday and which were in sync to my laptop on Sunday. I tried them and Dropbox is working fine on my computer until now. But just this week has stopepd syncing some files uploaded from Mac or via the web. I cancelled a 30-day trial for a Dropbox upgrade option and now my desktop app is stuck on Updating Dropbox Account, for about 12 hours now. It is now paused in sync. Before pressing start transfer, you could set up the following. 01 but ever since I'm having problems with dropbox not syncing properly. I've been having issues with Dropbox for months causing it to get stuck indexing anywhere from 1-80 files. Issue is not caused by big number of files or size, seems more like it cannot bypass anything that originally caused it to get stuck. Close OneDrive, reboot your computer once and. For the last few weeks Dropbox on my MacBook Air M1 has been stuck on indexing and has not synced since the beginning of August . Click on the 'Account' tab, and then click in the window under the tab (just anywhere will do) Hold down the 'Space' key. November. * restarted the machine. You can disable new files syncing to your computer as "online only" by clicking the Dropbox icon in your menu bar, clicking the profile pic/initials icon in the top right, then choosing "Preferences. Reinstall the Dropbox application using our offline installer. If Dropbox is present, select it, right-click and select End task. Add files and folders to your Dropbox account. 5- Reinstall the newest version of Dropbox app (keep the antivirus deactivated) 6- Let the Dropbox sync. Go to solution. Shortly after installation message appeared that space nearly full. I know it's neither an issue with file names being too long (as they were syncing perfectly fine on. com. " (ellipsis) next to any folder. Next, click on your Profile Picture. Step 1: Click the Dropbox icon in the system tray, go to Settings (gear icon in the notifications panel) and choose Exit Dropbox. Dropbox icon has stuck on starting. Welcome to LinuxQuestions. As you said, when you zipped them you were able to upload them successfully. com. Exiting and restarting is useless. 4. I have no issue installing the desktop app but after installation, the syncing stays stuck and nothing ever shows up in the Dropbox folder. The file should disappear from the Finder in a few seconds. There must be someone there with more than a basic understanding of the application, but they are not making that person available to s. So, you should adjust Dropbox settings by following the steps below. For a few days now, whenever I hover my mouse over the Dropbox menu bar icon I see a beachball and can't do anything at all with it. I contacted the maker of the program who produced a software update to fix it. Select 'Preferences' & then navigate on the 'Account' tab. 22. Click on the Dropbox icon in your menu bar and then click on the gear in the Notifications panel. In the end, I unpacked the zip and uploaded the folders. 1. Click Upload under the search bar at the top. I really don't want to have to reupload, my client is expecting these within the hour. Things I have checked: my system is MacOS 13. and I don't want to resync all my files agan. Dropbox reports 'Syncing' but there is almost no Dropbox network activity in the windows task manager (0. I went to Dropbox. For the issue of “Dropbox not syncing” may cause by various different reasons, like client errors, firewall blocking, incompatible bad files etc. Since then the system has been synching non-stop and still shows 6 days to completion! Also, on the web site, the amount of space occupied seems much less than even the 85 GB of the latest uploads. I've tried doing disk utility to my drive, uninstalling and reinstalling the app, etc. Open the settings, navigate to Preferences then Sync. This has been true for any Dropbox version going back about 1 year from the date of this post. I've got Dropbox v184. - 02-08-2020. These are the steps I’ve taken to try to fix this issue: Quit Dropbox and restarted. Turn on suggestions. It's now back to normal and syncing properly. Hey , welcome to our community! It sounds like used Finder to look for the file that the sync was stuck on. Running Win10, dropbox version 12. Unfortunately though, after getting everything setup and starting Dropbox I was stuck with the message "Syncing. What I see is that files waiting to be uploaded appear on sync. (Send it to Trash if you'd like) Also delete the . Under Preferences in the General tab, toggle off Early releases. 6427 (I just downloaded it from the website) and the ticket is the #22657841. I rebooted my computer and it took about 20 minutes for Dropbox to finish "starting" and then it indexed and syncced in a pretty standard amount of time. 2) stopping dropbox and reloading exising app. Right-click the Dropbox icon to select the Quit Dropbox option. The Dropbox desktop app needs to update, or “sync”, whenever you add or update files in Dropbox. My Dropbox has been stuck syncing the exact same number of files for several days. 300,000 files could lead to performance problems, but I would say a plan with 2. Thanks for the additional information and the screenshots too @Mary I. Sync and upload. I'm having a similar problem: I updated Dropbox desktop app after upgrading to OS 13. pgn file shown below). I have been copying the same files to my desktop, modifyinig them and copying them back and doing the same on the surface pro for the last couple of weeks. Click anywhere in the window under the tab. Long story short, it's really unstable. I have an installation of Dropbox on Windows 10 whose sync process is consistently freezing after a day or so of runtime. Says syncing 42 files, forever. Click your avatar (profile picture or initials) in the top-right corner. Select 'Preferences'. 4. Dropbox learn; Contact support; cancel. It has not stopped indexing, weeks later. . 426) of the app everything is back to normal but the app keep updateing by her. As per your suggestion I downloaded the latest version replacing the beta one that I was using in this computer (see above). This has been occurring for weeks. Customers drop in their files to be processed. Dropbox icon has stuck on starting. I've reached out to support several times and none of the solutions have helpe. . 4. additional info:I use my dropbox a lot, but for the past couple of day I guess it hasn't been syncing my files? I was just going through the folder and most stuff has the green checkmark, but the most recent stuff has the blue syncing icon. Launch Task Manager. Click on the Dropbox icon in the taskbar. Finally, click Start Sync to sync files to OneDrive from your PC directly and avoid OneDrive stuck looking for changes forever. Up to recently it has worked perfectly - but no longer. I have installed Dropbox on a new Mac laptop (Apple M2 Max. These are the steps I’ve taken to try to fix this issue: Quit Dropbox and restar. 2) Click on your profile picture or initials to the right of the search bar, and select "Preferences". dmg file from step # 2 and double click the Dropbox icon to install Dropbox. 2. I'm using desktop app version 148. The files that are stuck are ordinary text files. There are no syncing in my Dropbox folder, and nothing is syncing. [Dell Vostro 5590 Laptop] [Linux Mint 20 Mate] [Dropbox 102. 4. . I have an issue where Dropbox seems stuck uploading/syncing any files from my computer (MacOS 11, business account, smart sync enabled). I can only access some files. com and manually deleted the file (the . Yeah it sucks, especially for larger files like you said. In that case, since you already disabled the computer backup feature, you'll need to resume the syncing until the app shows up to date @Mercman80 . Moreover, after several sec (20 sec) it agent crash. Recently, the Dropbox desktop app is stuck at ‘syncing 2 files’ or ‘indexing 2 files’. . This is what you should do as a last resort. dropbox -prune -o -name . Select Preferences. . It is usually saying it is syncing a small amount of files like 2 or 3, but the amount changes from lockup to lockup. Curious I looked at what it was trying to sync and it was a random file. Could you let me know the app's exact status and version as shown in your system tray/menu bar? Also, are you able to see which. If this doesn't resolve the issue, please follow the steps again and instead click "Fix permissions". 3. As this has been fixed now, I’d just like to let you know that it’ll be a a pleasure to answer any questions you may have again in the future. 2). Using v. Clicking Storage > Dropbox > Authorize Now to connect your Dropbox account to CBackup. Each file or folder uploaded on the Dropbox desktop app can be up to 2 TB. Community Moderator @ Dropbox. I have followed all instructions related to this issue. Last time it took me more than 3. Go to the "Account" tab. Please wait about ten minutes to see if Dropbox resumes syncing. There is no problem with my Internet connection and I have tried quitting/restarting/unlinking the app many times. updated. 5399) isn't syncing properly since yesterday. For more info on available support options, see this article. wrote: Indexing stuck in the same number of files for days Are those files in use, or otherwise locked by another process? If so, Dropbox won't be able to index them. ) At first, I completely uninstalled it and deleted my Dropbox folder to get a clean install, and waited. . Accessing the Dropbox folder on the computer also seems kind of. Now tap on “ Next . Hi, I'm finding that my syncing is stuck at 15,000 roughly, and when looking at the dropbox control panel, it's stating that a few files are "waiting to sync". Then choose the gear icon > Preferences. I reinstalled software, I relinked the account. I like to use this method of going to the Dropbox website to upload files to my online storage. 2 on my MacBook. I have checked the Help page and followed all options to fix - Reinstall desktop app, unlink & relink device,. 4. I have tried unlinking and re-establishing my connection to my. Try restarting your computer, and then restarting the Dropbox app from the desktop. I looked here for my Dropbox folder path and found the two SOB files that were syncing for ever. In many cases, simply starting or restarting Dropbox is sufficient to fix the. Turning off my VPN/double checking all firewall and security permissions are correct. I left the computer online for 2 whole days, 24 hours a day, but still this message persisted and while many folders and files. " It mentioned characters in filenames that. If it does, you can reconfigure. 09-29-2020 07:46 AM. 107 on a late 2015 iMac. 1. I have been having an issue with files being stuck on "waiting to synch" for a few days now. When the account is suitably empty, you can relink your Dropbox desktop. . I have a basic Dropbox account, with 13. Help center; Community; Dropbox learn; Contact support; cancel. 3. Often very very slow - sometimes 15 mins to sync. Fixed an issue where sharing or un-sharing a folder on Dropbox server, the folder might have a small chance to be deleted then re-downloaded to Synology NAS. 07-16-2021 09:05 PM. I have 2 laptops running last version of windows 10 and both of them started the last two days having the same problem. 426) of the app everything is back to normal but the app keep updateing by her. At this point, I can't open files directly from their "location" on my computer, but I can copy and paste them to the desktop to work on. when you dragged the folders/files into your Dropbox folder, it does not necessarily mean. Choose a Dropbox folder as. You'll then see the progress of this through the sync status where you previously saw "Up to date". 7) When I try to access settings to check my settings to make sure it is not trying to sync my documents, desktop, etc. Then, Dropbox creates a new folder in the same location on your. You are currently viewing LQ as a guest. Hello! I moved some video footage to my Dropbox last night, and it's still indexing this morning. Reinstalled or upgraded Windows/OSX/Linux - Rare, but when doing a re-installation or an upgrade can cause the Dropbox folder to be changed or reverted to an. I am a paying customer and very frustrated with Dropbox. You can also upload files with the Dropbox mobile app. Fix The Hardlinks In Dropbox On Your Computer.